The error appears to be related to ScanSoft as the remainder of the message is (C:\ProgramData...\ScanSoftPDF.dot). The 'elsewhere' may be Outlook since the problem doesn't occur unless I am also running Outlook (to receive incoming email notifications).
Answer by
Stephen Prastman
You can't have the same file opened in two locations at once. More than that, you can't even have different modifications to the same file while it's opened in two applications. Of course, you can open it and use its contents, but modification won't be possible. The DOT file is, however, locked from the moment you open it in one software. You can either work with one application or another.
When I get the message on my computer that an upgrade is available, I click the link and get this error: "Notification Server Error occurred while accessing site."
As I can see from the link provided in the error code, the update is not free. You will have to purchase it through that page before downloading. Access the page and then click on Download and follow the instructions. Additionally, contact Nuance if you encounter errors with the application.
The error appears to be related to ScanSoft as the remainder of the message is (C:\ProgramData...\ScanSoftPDF.dot). The 'elsewhere' may be Outlook since the problem doesn't occur unless I am also running Outlook (to receive incoming email notifications).
You can't have the same file opened in two locations at once. More than that, you can't even have different modifications to the same file while it's opened in two applications. Of course, you can open it and use its contents, but modification won't be possible. The DOT file is, however, locked from the moment you open it in one software. You can either work with one application or another.
When I get the message on my computer that an upgrade is available, I click the link and get this error: "Notification Server Error occurred while accessing site."
Error Code: ( /image/xyz/isvid1/http://marketing.scansoft.com/2014/Q4_pipeline/Q4_PPU_PL.html )
Any ideas?
As I can see from the link provided in the error code, the update is not free. You will have to purchase it through that page before downloading. Access the page and then click on Download and follow the instructions. Additionally, contact Nuance if you encounter errors with the application.